2020 MUSE Inspire Conference - Terms and Conditions


All attendees pay in U.S. funds by credit card. Visa, AMEX and Mastercard are accepted. MUSE no longer accepts checks for any conference registrations. We apologize if this creates any inconvenience.


All refunds are subject to a $25 (US) processing fee. You cannot reinstate a registration after you cancel it. Please note that cancellation requests cannot be processed over the phone and refunds may be processed post-event. Conference no-shows are ineligible for a refund. To cancel your registration, send a request to info@museweb.org and include your name and company name.

  • Refund amount up to March 15 is 90%
  • Refund amount up to April 30 is 50%
  • After April 30 no refunds will be issued

Substitutions are allowed. Registrants unable to attend may send a substitute. Name change substitutions are free of charge but can only be processed between employees of the same company. Substitutions may be made at the registration desk at the conference.

MUSE reserves the right to cancel or reschedule programs and to close registration when programs are sold out. For these reasons, registrants are advised against purchasing non-refundable airline tickets.

Badge sharing, splitting, and reprints are strictly prohibited. Anyone found wearing a badge that does not match his/her identification will be evicted from the conference without a refund. In addition, the badge/name will be cancelled without a refund.


  • Requests must be submitted in writing via email to muse@museweb.org
  • 90% of payment will be refunded up to 91 days in advance of the start of the conference.
  • Requests received 91 days or less from the start of the pertinent conference will not be eligible for a refund.


The MUSE Inspire Conference is open to MUSE Facility, Associate and Commercial Members as well as non-MUSE members who are employees of MEDITECH hospitals. MUSE reserves the right to refuse ineligible registrations. Thank you in advance for your understanding and cooperation.

Facility and Associate Membership
If you are not a current active MUSE member, please apply for membership or renew your membership online. For information about becoming a member, please check out the Membership page or contact MUSE at info@museweb.org or call 844-491-4703 ext 2. You can also attend the conference if you are not a MUSE member but you are an employee of a MEDITECH hospital, contact info@museweb.org for information.

Commercial Membership

  • If you are not a current active MUSE member, please apply for membership or renew your membership online. For information about becoming a member, please check out the Membership page or contact MUSE info@museweb.org or call 844-491-4703 ext 2.
  • You agree not to copy or permit to be copied, in any form or format, the contents of the MUSE attendee roster. I also agree not to use the roster contents for any commercial, marketing, promotional, or political purposes. No solicitation is permitted by anyone except by exhibitors within the confinement of their booth.
  • Failure to abide by these terms and conditions and/or the Commercial Member Rules and Regulations can result in all representatives from the Commercial Member Company being evicted from the event and their registrations being cancelled without a refund. In addition, any other penalties outlined in the Commercial Member Rules and Regulations may also apply.


MUSE reserves the right to refuse ineligible registrations. Thank you in advance for your understanding and cooperation.


All registrations are reviewed to ensure they meet MUSE eligibility policies. MUSE reserves the right to refuse or cancel all ineligible registrations at any time and shall not be held accountable for any outside fees associated with this cancellation. Please refer to the specific Eligibility Policy above.


Facility Member presentations submitted by December 13, 2019, are eligible to have their conference fee waived. For those sessions submitted between December 14, 2019, and February 7, 2020, the presenter will pay $450 to register. This offer is available to FACILITY MEMBERS ONLY and for only one presenter per session. Show & Tell presentations are not eligible. There are no discount fees for Commercial members. Once their presentation has been approved, facility member presenters will receive a promo code from MUSE to waive their registration fee. Contact muse@museweb.org if you have questions about your presentation.

Fees are waived for Peer Group Leaders (PGLs), International MUSE Board members and MUSE Committee Members.

All attendees pay in U.S. funds.

If you have any questions and/or concerns regarding any of the above mentioned Policies, please contact muse@museweb.org or phone 844-491-4703 ext 5.


Registration and attendance at, or participation in, MUSE meetings and other activities constitutes an agreement by the registrant to MUSE's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities.


You will receive an electronic confirmation of your registration from MUSE. If you do not receive an email confirmation, check your spam or junk mail folder. To email another copy of your registration receipt, log into your MY MUSE page, click on your profile and select the item in your sales history and click on "Email my invoice".


MUSE Commercial Members have access to MUSE membership lists and attendee lists for MUSE events. Commercial Members may use these lists for direct marketing purposes, but must follow these guidelines:

MUSE membership and attendee lists are available for communications that are relevant to registrants for the particular MUSE event and MUSE members in general. If asked, Commercial Members must be able to clearly identify the value of the communication, from the recipient’s perspective, to the MUSE Board of Directors. The assessed value of the communications is at the sole discretion of MUSE.

MUSE membership and attendee lists include a wide range of MEDITECH hospital users. It is the responsibility of the Commercial Member to use all available information to sort and distill their final list to the target market prior to launching the marketing. Examples of sorting categories include, but are not limited to:

  • Job description of the recipient
  • Type of MEDITECH products being used
  • Size of hospital
  • Geographic location

Although there are no specific maximum number of marketing campaigns dictated by MUSE, it is expected that a Commercial Member does not send out emails so frequently that being on the MUSE mailing list becomes undesirable to its members. If a specific company is abusing this flexibility or has shown themselves unable or unwilling to keep marketing within what MUSE considers reasonable, MUSE retains the right to revoke a Commercial Member’s right to use these lists for direct marketing purposes.

MUSE membership or attendee lists cannot be given, traded, shared or sold to another company or party.

Under no circumstances can the MUSE membership or attendee lists be used to promote a non-MUSE event, webcast, or publication. User Group meetings that are taking place during the same timelines as a MUSE event must be marketed using the organizing group’s own marketing lists.

MUSE membership or attendee lists may not be used as a recruitment tool. Emails, newsletters, or cold calls that include information regarding employment opportunities outside of the member’s hospital are prohibited. Commercial Members wanting to reach MUSE Members who are seeking employment can access the Career Center on the MUSE website.

The content of the communications sent must in no way be detrimental or damaging to any the MUSE membership, MEDITECH, the MUSE organization, or those employees and volunteers of MUSE.

Failure to abide by these rules can result in a fine of up to 5 Priority Points, and/or a financial penalty of up to $1,500.00, and/or suspension or termination of membership.


Badges will be picked up onsite at the Registration Desk.


The International Conference offers sessions designated for continuing nursing, pharmacy and physician education. This is a convenient and easy way to earning your continuing education credits. MUSE International is accredited as a provider of continuing nursing education by the American Nurses Credentialing Commission on Accreditation.


MUSE attendees are eligible for discounted room rates at the Gaylord National Resort & Convention Center during the conference. Please check out our Hotel page for more information.


Telephone: 844-491-4703 ext 2 (Eastern Time)
Email: info@museweb.org